Challenges with Conventional Approaches
- The offline photocopy request process is time-consuming and prone to errors
- Multiple intermediaries (such as colleges and administrators) complicate the delivery process
- Payment reconciliation is often cumbersome and problematic
- Revaluation and recounting follow the same lengthy process, further delaying results
- Universities struggle to complete the redressal process before the next exam session
- If the process is delayed, students may have to retake exams in the following semester